Approaches to Management and Organizational Behaviour

205KM Management and Organizational Behaviour Report 1 Title: Approaches to Management and Organizational Behaviour: Pizza Hut and McDonald’s (Fill in the Name of Company A) (Fill in the Name of Company B) Student Name: HSU Ka Syn Syrus Student ID: 51878875 Tutorial Group: 2 Table of Contents Page Num 1. Objectives| 9| 2. Business Background| 9| 3. Organization Structure and Design3. 1 Organization Structure of Company A3. 2 Organization Structure of Company B3. 3 Compare the Similarities and Differences of Organization Structure between Company A & B| 10101214| 4.Approaches to Management & Organizational Behaviour| 15| 4. 1 Motivation| 15| 4. 2 Leadership| 16| 4. 3 Human Resource Management| 18| 4. 4 Culture & Diversity| 20| 4. 5 Information Technology| 22| 4. 6 Communication| 22| 5. Conclusion| 23| 6. References| 24| 1. Objective The purpose of this report is to find out the differences in the organization structures and approaches in management and organizational behaviour of two local restaurants, Pizza Hut Hong Kong and McDonalds Hong Kong.Besides, the report is to find out the information of the restaurants through identifying and analyzing the following: motivation, leadership, human resource management, culture and diversity, information technology, communication. 2. Business Background Business background of Pizza Hut: Pizza Hut, Inc. is an American  restaurant  chain and international  franchise  that offers different styles of  pizza along with  side dishes. Pizza Hut is a subsidiary of  Yum! Brands, Inc. , the world's largest restaurant company.According to the corporate website, there are more than 11,600 store locations in 94 other countries and territories around the world. About their history, the legacy of Pizza Hut began in 1958, when two college students from Wichita, Kansas, were approached by a family friend with the idea of opening a pizza parlor. Although the concept was relatively new to many Americans at that time, the two brothers quickly saw the potential of this new enterprise. After borrowing $600 from their mother, they purchased some second-hand equipment and rented a small building on a busy intersection in their hometown.The result of their entrepreneurial efforts was the first Pizza Hut restaurant and the foundation for what would become the largest and most successful pizza restaurant chain in the world. Hong Kong Pizza Hut provides dine-in, takeout and delivery service. At present, there are over 80 stores in Hong Kong and Macau. In recent years, McDonald’s has invaded the delivery food service market, so Pizza Hut’s market share has also been thinned. This is Pizza Hut Hong Kong was facing the challenge. Business background of About McDonalds:McDonalds Corporation is the world's largest chain of  hamburger  fast food restaurants, serving in 119 countries and more than 30,000 restaurants. From a neighborhood restaurant established in Des Plaines, Illinois in 1955 t o today, more than 30,000 restaurants in more than 100 countries worldwide, McDonald's is the largest quick service restaurant organization in the world. McDonald's recognized that to be successful, it would have to be flexible and adapt to societal changes. In 1975, McDonald's opened its first drive-thruTM window in Sierra Vista, Arizona to accommodate a more mobile society.The company realized there was a need for a fast, quality morning meal and in 1973, the Egg McMuffinTM  was introduced. In Hong Kong, there are over 200 McDonald's restaurants, and more than 10,000 McDonald's staff. In few years, Hong Kong McDonald launched delivery service, officially invaded the delivery food service market. Although McDonald Hong Kong had a lot of charity work, moreover they established of the Ronald McDonald Houses, McDonald prominence has also made it a frequent topic of public debates about  obesity, corporate ethics and  consumer  responsibility. 3 Organization Structure and Desig n 4. Organization Structure of Pizza Hut Figure1. Hierarchy Division of Pizza Hut: Supervisor: A  supervisor is a team leader in a position of trust  in business. He / She always are an assistant to Manager. They have possession of part of the manager power, such as the allocation of the daily workflow, and void order of power. Restaurant General Manager: Restaurant General Manager is responsible for all problem of the restaurant. Not just manage all employees, but also they need to manage restaurant facilitates and service quality etc. In addition, they need to set daily sales target to fulfill organization goal.Operations Manager: They responsible for ensure that business needs to use as few resources as possible to meet customer requirements efficiently and effectively. Moreover, they need to establish operation policy to all operations department staff, included all restaurants manager. Chief executive officer: is the highest-ranking  corporate officer  (executive) or  administrator  in charge of total  management  of an  organization. An individual appointed as a CEO of a  corporation,  company,  organization, or  agency  typically reports to the  board of directors. At present, Hong Kong Pizza Hut chief executive officer is Henry Yip.Figure2. Functional Division of Pizza Hut: Finance department: Finance department is often simply defined as money management or the management of the fund. The major objectives of corporate finance are maximizing shareholder value. Marketing department: Commercial marketing  of individuals or organizations,  including  commercial enterprises,  governments and institutions  to  promote their  products or services sold  to other companies or  organizations,  in turn, resell  their practice,  and  use them as  components  in their  products or services, or use them to  support  their actions. . 2 Organization Structure of McDonald Figure3. Hierarchy Division of USA Headquarter McDonalds: Figure4. Hierarchy Division of Hong Kong McDonalds: Trainer: Trainer in McDonalds not the same in supervisor, they are same in senior staff to be an assistant to support Supervisor. Team Leader: Team Leader in McDonalds is the same in supervisor. Crew: Crew in McDonalds response for differences work in restaurant, it included Kitchen, cleaning, cashier, customer service representative and first line quality control. Figure5. Area division: Figure6.Functional Division of McDonalds: Human Resources Management Department: Human Resource Management is  an organization  of  employees  or  the management of human resources. This  attractive,  is  responsible for staffs election, training, appraisal,  rewards,  and  is also responsible for  organizational leadership and  culture,  and to ensure that  employment and  labor law. Held  in the employee's  wishes and  legally authorized  collective bargaining agreement, human re sources  usually  also  will serve as  the company's principal  liaison  with staff representativesPurchasing Department: Purchasing refers to the business or organization to attempt to obtain good or services, in order to achieve business goals. Although there are several organizations trying to set standards in the purchasing process, the difference between the processes organizations. 4. 3 Compare the Similarities and Differences of Organization Structure between Pizza Hut and McDonald’s Similarities of Organization Structure between Pizza Hut and McDonalds: Pizza Hut and McDonalds are the same using the Functional Division and Hierarchy Division.The relationship between the function is the position of the specialist, and other areas. In general, specialist will have the authority to adhere to the line manager, to achieve any of their instructions. In many large and global companies are always using Functional and hierarchy division to descript their company st ructure. In addition, these structures can make employee clear their job opportunities. Similarities of Organization Structure between Pizza Hut and McDonalds: Although the two companies are well-known company in the world, But in Hong Kong’s business size are different.Pizza Hut owned by Yum! Brands, Inc, but the business in Hong Kong is operated Franchise by Jardine Matheson. Region on district administration is relatively simple, because of only china regional business. On the other hand, Hong Kong McDonalds is not operated franchise of the way. Hong Kong McDonalds business was monitored by the management of the Asia (Figure5. ). Asia McDonalds Managed by the U. S Headquarters of non-Franchise operating worldwide business. So the difference of these companies is Hong Kong McDonalds was implemented area division models for global company structure. 4Approaches to Management ; Organizational Behavior 5. 4 Motivation Motivation is the degree to which an individual wants and c hooses to engage in certain specific behavior. People’s behavior is determined by what motivates them. Their performance is a product of both ability level and motivation. Therefore, the two companies are using the extrinsic and Intrinsic Motivation methods motivate employees. In the past, McDonalds had to hire employees with too low salaries, so that McDonalds scolded by social. On the contrary, Pizza Hut’s hourly rate is high within the food service industry.Since Hong Kong Government has implemented a minimum wage, McDonalds has also begun to focus on the welfare of the employees. Pizza Hut was using two motivation methods: extrinsic motivation and intrinsic motivation to motivate employees. For the extrinsic motivation, Pizza Hut’s crew salary increased to HK$ 28 from HK$ 21 (After the implement of minimum wage). Moreover, Pizza Hut’s salaries included restaurant Tips, Tips depend on customers given to restaurant and divide by the total number of empl oyees of the restaurant. Not just salary, but also Pizza Hut given bonus to all full time employees per year.And then, Pizza Hut established the outstanding staff award to motivate employee. About the award recommended by the restaurant manager, the winner will have HK$ 300 bonus. In addition, according to Hong Kong’s legal, Pizza Hut also provided Mandatory Provident Fund (MPF) to employee. Lastly, Pizza Hut provided differences fringe benefits for employees, included Medical benefit, insurance discount, and 20% off staff discount. Staff discount not just included pizza hut, but also is included all related Jardine Matheson subsidiary companies, for example: Maxim's Caterers Limited and Wellcome.For the intrinsic motivation, Pizza Hut will be timing implementation of the job rotation method to training staff. Employees not just learn their basic work, but also they have the opportunities to learn cashier or kitchen. Finally, staff can study the distribution of work managemen t to support supervisor. Give rise to sense of challenge, receiving appreciation and positive recognition. Moreover, the employee begin to work, supervisor will report the company’s new information to staff, and the daily sales targets.In addition supervisor will be highly praised the staff for good performance at the briefing. McDonalds was the same using two motivation methods: extrinsic motivation and intrinsic motivation to motivate employees. For the extrinsic motivation, McDonalds’s crew salary increased to HK$ 28 from HK$ 19 (After the implement of minimum wage). Moreover, the salaries included Profit sharing and restaurant cash incentive, like pizza hut tips bonus. And then, McDonalds established the outstanding staff award to motivate employee too. In addition, according to Hong Kong’s legal, McDonalds provided MPF to employee.Lastly, McDonalds provided differences fringe benefits for employees, included Group Term Life, Group Medical Insurance, Group D ental Plan, Education Sponsorship Program, and Professional Management Training both locally. About fringe benefits, McDonalds better than Pizza Hut. For the intrinsic motivation, McDonalds was the same in pizza hut intrinsic. In Fact, all of the food service industry company is using these methods to rise to sense of challenge, receiving appreciation and positive recognition etc. 5. 5 Leadership Hierarchy Division of Pizza Hut:Hierarchy Division of McDonalds: 5. 6 Human Resource Management Human Resource Management is the strategic and coherent approach to the management of an organization’s most valued assets – the people working there who individually and collectively contribute to the achievement of the objective of the business. The Human Resources Management Process: For the McDonalds in people philosophy, they have a specific people vision â€Å"To be the best employer in each community around the World. † Being the best means â€Å"opportunities, traini ng and development; satisfaction, rewards and recognition†.Moreover, McDonalds make a promise to their employee. To all their present and future employees, McDonalds’d like you to know that there are committed. â€Å"We value you, your growth and your contributions. On the other hand, McDonalds have in place 5 people principles to reflect McDonald’s values and commitment to their people. It includes: (1) Respect and recognition (2) Values and Leadership behaviors (3) competitive pay and benefits (4) Learning, development and personal growth (5) Resources to get the job done. About the human resources management, McDonalds focus on every employee more than Pizza Hut.Recruitment: Pizza Hut and McDonalds are using these methods to attracting applicants. Internet-based Advertisement / Print-ad in Magazines or newspaper / Employee Referrals / Applicant Initiated / Job Fairs / Employment Agencies Selection: The process of screening job applicants to ensure that the mo st appropriate candidates are hired Pizza Hut and McDonalds are use differences types of selection Devices. Pizza Hut: Application form -> interview (restaurant manager) -> Reference checks McDonalds: Application form nd Questionnaire -> interview (restaurant manager) -> Reference checks Orientation: New employee orientation effectively integrates the new employee into your organization and assists with retention, motivation, job satisfaction, and quickly enabling each individual to become contributing members of the work team. Pizza Hut and McDonalds: Introduction (Rules, Policy, Organizational Structure and Company information) and a tour of the workplace Training: A basic operation in the work of the manager is to develop people and to direct, encourage and train employee.Those companies are using these methods to improve the availability, quality and skills of staff. Pizza Hut and McDonalds are using e-Leaning of job description, establish Lesson for differences hierarchy level, such as crew need to study customer service standard, how to handling complain; senior need to study how to contribute work to another colleague; Manager need to study manage in restaurant etc. Performance management: Approach to developing the capabilities of employees Pizza Hut and McDonalds in addition will be kept by the supervisor to practice role play training to subordinate.Moreover, the two companies will also hire external Mystery consumer companies to measure restaurant can achieve the setting of customer service standards, developed training plan or to enhance the training program based on test scores. Another will be conducted annually upward appraisal, Managers are appraised by their staff. 5. 7 Culture & Diversity Organizational Culture between Pizza Hut and McDonalds: Organizational culture  is the collective behaviour of people that are part of an organization, it is also formed by the organization values, visions, norms, working language, systems, and symbols, it includes beliefs and abits.Strong culture can create a stronger employee commitment to the organization. As the result, every organization must have their differences organizational culture. For the Pizza Hut, the mission statement is â€Å"With Customer Mania corporate culture, we ensure every dining occasion is a delightful experience. We promise† and the vision are to be the Leading Casual Dining Restaurant in Hong Kong and Macau – bringing our customers enjoyable yet affordable European cuisine by capitalizing on our brand equity and to be the No. 1 Pizza Delivery Provider offering world class pizza delicacies always hot and on time.Slogan of Pizza Hut: â€Å"With Customer Mania corporate culture, we ensure every dining occasion is a delightful experience. † In order to fulfill its mission, Pizza Hut has develop some unique, policies, principles, rules, processes and procedures, the sum total of which from the Pizza Hut culture: (1) Open door Policy: Manage rs doors are open to employees at all levels, because the manager dose not just do all about manage restaurant. During the peak hours, manager will work with general staff together. Therefore, manager can easier to listen to the voice from the employee. 2) Role culture – Bureaucratic control: roles and job description is most essential than the individual and position is the main source of power, control by procedures and rules, coordinated by a few senior managers.On the Pizza Hut, everything always have their standard for staff to fulfill, such as food quality standard, dress and grooming standard etc. If their staff cannot meet the standard, they will blame by the manager. (3) Ethical Culture: Pizza Hut has a very powerful and positive influence on employee behavior, focus on means as well as outcomes. 4) Customer Responsive Culture: Since Pizza Hut is very focus on increase customer satisfaction. They hiring the type of employees, for example ones with a more interest are helpful and friendly personality to serving customer. Having great listen skills to have ability to listen to and understand messages sent by the customer. Providing role clarity to employees to reduce ambiguity and conflict and increase job satisfaction. Having conscientious, caring employees willing to take initiative even outside their normal job duties For the McDonalds, the mission and values statement is to be our customers' favorite place and way to eat.Our worldwide operations are aligned around a global strategy called the Plan to Win, which center on an exceptional customer experience – People, Products, Place, Price and Promotion. We are committed to continuously improving our operations and enhancing our customers' experience. In order to fulfill its mission, Pizza Hut has develop some unique, policies, principles, rules, processes and procedures, the sum total of which from the McDonalds culture: (1) Customer Responsive Culture: McDonalds same with Pizza Hut, th ey are focus on increase customer satisfaction.They hiring the type of employees, for example ones with a more interest are helpful and friendly personality to serving customer. Having great listen skills to have ability to listen to and understand messages sent by the customer. Providing role clarity to employees to reduce ambiguity and conflict and increase job satisfaction. Having conscientious, caring employees willing to take initiative even outside their normal job duties (2) Workplace spirituality: Recognize that their employees have an inner life, moisturize and nourish meaningful work, a place within the community.Since McDonalds focus on charity work, such as established Donald McDonald house Charities to offering a supportive environment, parents are able to care for their sick children during an incredibly stressful time. In addition, McDonalds often motivate employee to participate more about charity work. (3) People Orientation: Degree to which management decisions tak e into account the effects on people in the organization. Organizational Diversity between Pizza Hut and McDonalds: Managing diversity accepts that the workforce consists of a diverse population of people.The diversity consists of visible and non-visible differences which will include sex, age, background, race, disability personality and work style. It is founded on the premise that harnessing these differences will create a productive environment in which everybody feels valued, where their talents are being fully utilized, and in which organizational goals are met. According to the Hong Kong legal’s on eliminating age discrimination in employment, employers have the prime responsibility for encouraging equal employment opportunities and for eliminating discrimination in the workplace, so Pizza Hut and McDonalds are also comply with the law.Employees are Pizza Hut and McDonald’s greatest asset. But two companies have their own organizational diversity. For the pizza hut, there are more than 4,000 people, since pizza hut focus on customer satisfaction and customer service quality than McDonalds, so that Pizza Hut dose not employs any persons with intellectual disabilities in secretly. Contrary, McDonalds hire people not because of the people physical abilities and quality. For example, McDonalds staff Wong Man Yu awarded â€Å"Outstanding Disabled Employees Awards† by the Labour Department in 2006.It reflect McDonalds support their employees have any physical problem. 5. 8 Information Technology Information Technology is the use of computers and software to manage information. In some companies, this is referred to as Management Information Services (or MIS) or simply as Information Services (or IS). The information technology department of a large company would be responsible for storing information, protecting information, processing the information, transmitting the information as necessary, and later retrieving information as necessar y.Nowadays, many organizations are using information technology to increase work efficiency and effectiveness. Since information technology can increase business performance, better decision making based on information and greater accessibility to coworkers. So that, Pizza Hut and McDonalds are use many information technology to support their business: (1) Information Systems: accounting information system to record or calculate all about sales, salaries etc†¦ inventory system to monitor store inventory and though internet to purchase daily restaurants needs.Point of sales systems. Office automation systems, transaction processing systems, distribution systems, etc. (2) Electronic Commerce System: this part is very important in business, they’re use to selling, delivering, servicing and paying for products and services using internet. For the payment, Pizza Hut using credit card reader and Visa Pay wave; McDonalds using octopus and Visa pay wave. (3) Networked Computer s ystem: Linking individual computers to create an organizational network for communication and information sharing.They are using e-mail, instant messaging, Voice-mail to dealing with online delivery business, Fax machines to receive order confirm from food supplier. Electronic Data Exchange (EDI). Teleconferencing. Videoconferencing. 5. 9 Communication Communication between managers and employees provides the information necessary to get work done effectively and efficiently in organizations. Communication major functions are Control, Motivation, Emotional Expression and Information. Communication is very important part of business. Pizza Hut and McDonalds use interpersonal methods.For example: Face-to-face, Telephone, Group meetings, Formal presentation, Memos, Traditional Mail, Fax machines, Audio-and videotapes, Daily briefing, Hotline, E-mail, Voice mail and Teleconference to communicate with employee. Face to face, telephone and Memos are basic tools to connect employee and man agement. But about the organization contact restaurant, they are use daily briefing, E-mail to update information about organization. 5 Conclusion Through identifying and analyzing the following: motivation, leadership, human resource management, culture and diversity, information technology, communication. I found that:For the organization structure, the difference of these companies is Hong Kong McDonalds was implemented area division models for global company structure. On the other hand, Pizza Hut just implemented hierarchy and functional Division. For the approaches to management & Organizational behaviour, about the motivation, McDonald’s hourly salaries have been low for long. Yet, ever since Hong Kong Government has implemented the minimum wage, the corporate has no choice but to increase salaries of the workers. On the contrary, the average hourly wages of Pizza Hut workers are relatively higher than McDonalds.About the Leadership, Human Resources Management, Informa tion technology and communication, Since Pizza Hut and McDonalds are the same industry in food service restaurant, which means their organizational behaviour always the same. But about the diversity, McDonalds is better than Pizza Hut, it is because McDonalds hire people not because of the people physical abilities and quality. If Pizza Hut and McDonalds can solve above problem, they can improve their business more.

Manage Operational Plan Essay

Assessment activity 1 In your own words, describe the purpose of the operational plan and its relationship to the strategic plan. The purpose of the operational plan is to focus on shorter term objectives usually within 1 up to 3 years. For plans of 2 to 3 years, a more detailed breakdown of shorter timeframes should be included within the body of the document. An operational plan provides detailed information on planning, resource, implementation and funding for projects normally developed from the strategic plan. An operational plan should contain indicators to measure progress and performance. When written an operational plan will be defined by the following questions – Where are we now? – Where do we want to be? – How do we get there? – How do we measure our performance? Operational plans also comprise responsibility, allocation and contingency for variation. Contingency planning is the development of alternative plans to be placed in effect if certain unexpected events occur. There are four main advantages to contingency planning: 1) it helps the organisation get into a better position to cope with unexpected developments; 2) indecision, uncertainty, and delays are reduced when something unusual happens; 3) the organisations responses are likely to be better thought out and more rational; and 4) managers are forced to think in terms of possible outcomes, rather than just the most likely outcome. Operational plans are normally derived from strategic plans; a strategic plan provides formal long term direction for an organisation’s mission, objectives and strategies. These plans define What do we do? Who do we do it for? How do we get there? / How do we succeed? Assessment activity 2 Consultation can be undertaken both formally and informally. Outline some of the tools that can be used for formal consultation and discuss there various merits. Formal tools for consultation include: Information sessions Information sessions provide an instant feedback loop; these information sessions could be called planning sessions or development meetings and provide information to the recipient in several forms ensure all learning mechanisms are catered for. Information sessions also ensure that stakeholders feel involved in decision making processes adding value to the process. This can also be beneficial as it does not provide time for negative thinkers to formulate argument. Invitations for submissions from stakeholders When asking for submissions for stakeholders you are providing a tool for continued commitment and keeping the channel for communications open. Stakeholders will need to provide continued input into the process to ensure holistic development of the plan is achieved. Stakeholder consultation is about initiating and sustaining constructive relationships over time.1 Meetings, workshops, focus groups, one on one interview Meetings workshops and â€Å"one to one† consultation tools aid in providing appropriate and agenda orientated discussion and provide input to existing or identified issues, potential solutions and aid in refining the information provided. These meetings and interviews can be minuted and presented back to the groups as an accurate account and a form of continual improvement ensuring that the items raised are being addressed and not being revisited unnecessarily. A focus group involves inviting a group of participants to share their thoughts, feelings and attitudes. This can be a useful tool for gaining â€Å"buy in†2 to the planning process. This information can then be fed back to the process. Feedback mechanisms By measuring feedback and reporting appropriately it will be possible to capture and report opinion on ideas presented and formulate into input to the planning process. Communication mechanisms such as email, intranet, newsletters and memos surveys These tools are a good way of providing information quickly over large groups in a uniform way. Although hard to measure result, by capturing groups that may otherwise not provide input to the process it is bringing transparency and opportunity to build a robust planning process. Assessment activity 3 In your own words, explain why key performance indicators (KPIs) are an important part of the operational planning process. KPIs can be broken down by acronym; by focusing on the importance of each component of a Key Performance Indicator it will become apparent of the role the KPI plays in the operational plan. Key when it is of fundamental importance in gaining competitive advantage and is a make or break component in the success or failure of the plan. An example only by measuring the shelf space gained by a drinks manufacturer they can measure the growth achieved this can be measured on a short term basis indicating success or failure over the plan period. Another example for a gaol, it may be to reduce the amount of lockdowns or assaults over the plan periods this can then provide information in relation to the implementation of absence policies for staff and intervention programs for inmates to achieve predetermined benchmarks. Relating to Performance when it can be clearly measured, quantified and easily influenced by the organisation or governing body. Indicator if it provides leading information on future performance. It is impossible to establish a KPI without a clear understanding of what is possible – so it must be possible to set upper and lower limits of the KPI in reference to the market and how the competition is performing (or in the  absence of competition, a comparable measurement from a number of similar organisations). Some industries do not have immediately recognisable measures but by study of the environment it is possible to be able identify key areas to be measured and provide input into future development and growth (KPI). Measuring key areas of the operational plan ensure that continual improvement and best practice are maintained and that the plan is achieving expected outcomes. Assessment activity 4 Explain the role of an impact assessment in contingency planning and outline the steps within it. Also known as an impact and risk analysis an impact assessment is the developmental tool to assist in defining the structure and content of the contingency plan. By performing an impact assessment it aids in providing accurate diagnosis relating to the definition of risk as outlined by the operation plan, what may occur. The impact of the risk on the operational plan and its projected outcomes, what is the rating of the risk, how will it manifest itself and how damaging will it be to the plan if it eventuates. Coupled with a series of alternatives, recognitions and formulated responses to the risks the information is fed back into the process and forms the contingency plan. This information can be collated in the form of a matrix; the information can then be measured for weight, possibility of outcome, severity of impact and presented with formulated recommendations for risk minimisation or alternatives. IMPACT MATRIX Header Description Change Impact Summary of impact Description Short description of impact Stakeholder Include stakeholder groups and/or role (if required) Category Category identifies the type of impact People (is there a direct impact on people) Structure & roles (is there an impact on how things are) Culture (is there an overall impact on people/groups as a whole) Process (will there be a change to processes) Skills (will skills need to be developed) Technology (will there be system/technology changes) Level of impact High: Large impact and/or large amount of change Medium: Moderate number impact and/or moderate amount of change Low: No or low impact and/or small amount of change Resistance issues Include any stakeholder resistance issues that may impact awareness, acceptance and /or adoption of the change. Risk of inaction Risk of not implementing some form of change management initiative. Change Actions change actions formulated and used based on all the information for each impact: Ref No. Change Impact Description Stakeholder Category Level of Impact (H/M/L) Resistance Issues Change Actions Risks and issues Mitigation Severity Recommendations: Assessment activity 5 Proposals for resource requirements may outline alternatives to the project under consideration. Why? Outlining alternatives to the project being proposed for consideration can assist in providing justification for presenting the chosen proposal as the desired action to be taken. When providing a list of alternatives, areas such as costing, resource availability, risk, legal implication and obligations and time constraint should be examined. This will bolster the selected proposal and provide transparency to the selection process demonstrating that all options have been taken into consideration and tested for appropriateness. Assessment activity 6 Explain what the acronym SMART stands for, and why it is so important for objectives and targets to be designed with this in mind. SMART is a results driven acronym designed to provide focus to the task and the objective required as a result. S.Should be specific, clear to anyone that has basic knowledge of the project. M.Must be measurable, know that that objective is obtainable and how far away completion is. Be aware of when the task has been completed. A.Agreed upon. Agreement must be reached with all stakeholders about what the objectives should be. The objective should also be achievable. RThe objective should be realistic and relevant and within the abilities of the organisation skills base. TTime based. Is there enough time to compete the task? Are the timeframes realistic i.e. not too long as to effect performance, timelines and completion? An objective that follows SMART is more likely to succeed because it is clear (specific) so you know exactly what needs to be achieved. You can tell when it has been achieved (measurable) because you have a way to measure completion. A SMART objective is likely to happen because it is an event that is achievable. Before setting a SMART objective relevant factors such as resources and time must be taken into account to ensure that it is realistic. Finally the timeline element provides a deadline which helps people focus on the tasks required to achieve the objective. The timeline element stops people postponing task completion and effecting performance. Section 2 Assessment activity 7 In your own words, outline some of the key stages in the recruitment process and briefly explain what should be achieved at each step. Preparation It is vital that the planning and preparation stage of the recruitment process is done effectively for the appointment of a new member of staff to be successful. Human Resources (HR) or a management panel / interview panel will need to think about what their current or future needs are and the best  way to meet them. If the vacancy is a new role HR or the appropriately delegated persons will need to think about the job purpose, responsibilities and experience that they are looking for culminating onto the development of a statement of duties (SOD). If the role is replacing an existing one they will need to consider if any changes need to be made to ensure that the job is fully effective and review all policy documentation appropriately to reflect the identified needs. Advertising Candidates first become aware of a vacancy via advertising or by use of a facilitating recruitment agency. A recruitment advertisement must be written in a clear and concise way so as potential applicants are encouraged to find out more about the organisation and advertised position. Where and when you advertise must be taken into consideration as poorly timed or focusing on the wrong target group with inappropriate media selection will provide poor results in response and will not capture the target market. Planning When planning to recruit it is important to establish a realistic timeframe for each stage prior to beginning the process of recruitment. Having tight deadlines and only leaving a small amount of time for short listing and collation of data can be counterproductive. Careful thought about the whole recruitment process in order to get the best possible outcome is critical. Identification of the method of short listing, scoring and the convening of a selection panel are also important considerations to take into account in the planning stage of recruitment. Selection process A professional recruitment process is crucial, for the validity of the recruitment decision and for the image of the organisation. All applicants should feel that they have been treated fairly throughout the process and be left with the impression that the organisation is a fair, coconscious and ethical employer – somewhere where it would be good to work and develop a career. Appointment Following the interview the panel should make a decision based on all the evidence available as it is applied evenly throughout the recruitment and selection process with reference to the required job description. Assessment activity 8 Outline some of the advantages of using a purchase order. Some advantages of a business purchasing utilising a purchase order management system include; the purchaser having a defined traceable record of transaction that states all relevant information to the sale including things such as purchase and delivery dates, cost of purchase, terms and conditions of payments, authorising persons and collation of information between purchase order and invoice / statement to ensure correct payments without ambiguity of details. Purchase order copies can be used to ensure suppliers dispatch the items that you have ordered upon receipt of goods. A good purchase order management system should have a back order system in place. This enables the purchaser to track and follow up items that have not been received at time of purchase but may be arriving later due to an inability to supply. Used In a larger organisation a purchase order can also provide information for accountancy such as distribution of cost centres and allocation to job numbers for future invoicing. Assessment activity 9 Describe a mechanism for ensuring that operational activities are proceeding according to plan. The balanced score card is a measurement framework which integrates multiple perspectives. The balanced scorecard integrates four sets of measurements, complementing traditional financial measures with those driving future performance. An organisation using this framework is encouraged to develop measures (metrics) that facilitate collection and analysis of information from the following perspectives: The Financial Perspective covers the financial objectives of an organisation and allows managers to track financial success. The Customer Perspective covers the customer objectives such as customer satisfaction, market share goals as well as product and service attributes. The Internal Process Perspective covers internal operational goals and outlines the key processes necessary to deliver the customer objectives. The Learning and Growth Perspective  covers the intangible drivers of future success such as human resource, organisational capital and information capturing including skills, training, organisational culture, leadership, systems and databases Implementation of a balanced scorecard presents an opportunity for an organisation to look at its existing programs, services, and processes. Are the right services being provided to the Customers? (Are we doing the right things?) Are the processes implemented now the most efficient and cost effective. Performance measurements provide a mechanism for the organisation to manage its financial and non-financial performance. Accountability is increased and enhanced, ensuring that projects support the organisational strategy, and that better services and greater satisfaction are provided to the Customer. Performance that is measured and reported will improve. (Are we doing things right?). Specific metrics are developed which can then be analysed to provide answers to these questions. Once appropriate metrics have been identified, data collection and tracking processes are put in place, the organisation can begin to adjust its practices and evaluate its performance over time. A continuous feedback loop is formed, in which the organisation can use measurement information to re-align initiatives as required. Scorecards are effective in aligning an organisation’s business areas and activities with its overall strategy, identifying critical financial and non-financial measures, identifying cause-and effect relationships among measures that may aid in problem diagnosis and encourage accountability across the organisation. When it was first introduced the Balanced Scorecard was presented in a four-box model. The danger with the initial four-box model was that companies can easily create a number of objectives and measures for each perspective without ever linking them. Many organisations produced management dashboards to provide a more comprehensive at a glance view of key performance indicators in these four perspectives. A Strategy Map places the four perspectives in relation to each other to show that the objectives support each other. Strategy maps outline what an organisation wants to accomplish (financial and customer objectives) and how it plans to accomplish it (internal process and learning and growth objectives). This cause-and-effect logic is one of the most important elements of best-practice Balanced Scorecards. It allows companies to create a truly integrated set of strategic objectives on a single page. Assessment activity 10 Name three types of financial report that can be used to track progress and monitor performance. Three types of financial Reports that can be used to measure progress and performance are the balance sheet, income statement, and cash flow statement. The balance sheet details a company’s current financial position based on assets, liabilities, and equity. The balance sheet helps answer questions about a company’s liquidity, solvency, and relative position to that of industry competitors. The income statement details a company’s profitability. Net income is found in the income statement and it is determined as revenues less all costs. The income statement sheds light on the company’s ability to spend money (expenses) in order to generate revenues. The cash flow statement details a company’s operating, investing, and financing activities. Because earnings can be manipulated by clever accountants and management, cash flows more accurately reflect the fin ancial performance of a company. Assessment activity 11 What is a gap analysis? Definition: [Gap analysis is a] technique for determining the steps to be taken in moving from a current state to a desired future state. It begins with (1) listing of characteristic factors (such as attributes, competencies, performance levels) of the present situation (â€Å"what is†), (2) cross-lists factors required to achieve the future objectives (â€Å"what should be†), and then (3) highlights the ‘gaps’ that exist and need to be ‘filled.’ Also called need-gap analysis, needs analysis, and needs assessment.3 A gap analysis is the method of improving a company or organisations performance by analysing the reasons for the gap between current results and long-term objectives. Gap analysis begins by asking yourself two basic questions: Where are you now? Where do you want to be? In answering these questions, you need to be as detailed as possible so it will be easier to come up with realistic plans of action. Study your current situation and determine how you are presently performing. A gap analysis conducted on it own will be fruitless unless coupled without proactive solutions incorporated to meet the needs identified in the analysis to ensure effective outcomes and desired results are achieved. Assessment activity 12 Describe the different types of mentoring. Informal mentoring: This form of mentoring option enables employees to enter into an informal style of mentor/protà ©gà © relationship. An informal mentoring partnership has less structure than a formal mentoring process and can occur at any time in a person’s career. The relationship can be initiated by the mentor or protà ©gà ©. Some examples that informal mentoring relationship can be initiated are: A senior level employee that identifies either promise or potential issues in a younger employee‘s path can take them under his or her wing and providing them with advice and guidance to assist them with their current job or career goals; An employee seeking out a senior level employee they admire and together they work to develop a relationship; or A supervisor or a senior level employee recommends a specific employee to the protà ©gà © to receive mentoring. Formal mentoring: Formal mentoring has a structure. It involves an agreement to mentor and be mentored, a clear framework for mentoring and perhaps a program of support. In a formal mentoring relationship, there is discussion of expectations, goals and the process to be used. The frequency and duration of contact is agreed and ground-rules are established. Individuals may establish their own mentoring arrangements or participate in a mentoring program. Peer mentoring: This form of mentoring is when two people undertake a mentoring partnership and take turns in mentoring each other as peers. Each one facilitates the mentoring process by asking questions, listening and reflecting. As in most types of mentoring, there is a place for offering another perspective, expressing an opinion or providing information. However, the decision-making responsibility always remains with the person who will implement and experience the consequences of their own actions. Because the partners recognise each other as peers, it can be easier to offer and receive input as information rather than advice Group mentoring: One mentor can be teamed with several mentees who meet at the same time. As the mentor poses questions, listens and reflects he or she engages all members of the group into the conversation. Each person has their own experience and insight to share and can draw their own learning from the discussion. This can be invaluable to the other attendees as it can provide perspectives that may not be normally considered in a smaller mentoring scenario. Assessment activity 13 Discuss the role of performance monitoring in negotiating variations to operational plans. Effective performance monitoring enables continual risk management in the operational plan process. 360 degree monitoring of the plan and the identification of areas that require adjustment or reassessment can ensure that goals are achieved and KPI’s are met. This will ensure that risk levels can be reduced to minimal impact and contingencies can be implemented if required. With early identification, issues can be resolved by negotiating with authorised persons or groups to enable variation strategies to be approved and implemented. Assessment activity 14 Outline some of the things that organisational policies on documenting performance should cover. When dealing with documenting performance the organisational policies should  have the policy structure in an easily accessible format for example the organisations intranet. These policies should cover; relevant legislation or business guidelines covering expected performance and behaviours within the workplace, relevant performance management guide lines, processes for discipline grievance and appeal structures and guides, storage and access of employee files, audit and assessment guidelines for Work health and safety Compliance to operating models and routines Achievement of output budgets A – Z of relevant forms

So Many Questions – Original Writing

Here I was again, watching the activities of number 15, Hazelnut Gardens. How can I sit here knowing there is another one of me inside that house? She does not even know I exist. The clouds clapped with thunder and the front door was now starting to fade as the mist and rain covered the car windows. The heating was not working fast enough to clear the windscreen of my ancient, outdated car so I resolved that tonight was not the night. While driving home I found it hard to get over the fact that I hadn't achieved my life objective. Where was I to go from here? I had called her many times before but hearing her voice filled me with panic, my life would be over if she rejects me, there would be no one here. Night after night through any weather I would sit and watch any sudden activities coming from the house. Driving home through the hard bullets of rain was a struggle. I was trying to plan out my next essay, if I didn't pass this one then my outgoing battle through out the year to secure my degree would be wasted. Socratic Seminar Questions However, there was more to my life than education. Life was complicated; difficult to understand. No one knew the trauma I had been through going from home to home, parents to parents, I could never settle. I managed to pull myself through and now I was finally overcoming the tough times but she had always been there at the back of my mind. I didn't know anything about her, her wonderful life with her ‘parents' the life I never had. The sudden screech of my brakes warned everyone I was back. As I dawdled up the stairs, my eyes scanned the area around me to find broken bottles and graffiti fixed to the damp brick walls. Compared to her house, my petite flat was an utter disgrace. Claustrophobia was not an option when entering the welcoming hallway of my freezing flat. It was like the Artic in there. Strolling through ignoring the piles of books and work, I collapsed onto the worn out, threadbare sofa. What was I to do now? I had spent so long finding her; finding where she lived. She never knew about me. She never knew she had me. She never knew I was there for her. She never knew she had someone who looked exactly like her, someone who felt her pain. I found it hard to plan my essay once I had become conscious that tomorrow was an important day. Tomorrow was Thursday. Tomorrow was their weekly ritual; their weekly shop. How was I to see her again without her noticing me? Or did I want her to see me? Once again I sit, waiting. The door was starting to open now, slowly like a door to a haunted house. Out stepped a tall figure of a girl. She was the same age as me I knew that much. She was slim and was wearing jeans and some kind of black jacket which covered most of her upper body, she was wearing high leg boots, and they suited her and her perfect, pampered self. A smile stretched across her face as she held keys up in the air. Another womanly but plump figure followed her out and shut the front door behind her. They walked towards their expensive car at the front of the house, they talked and giggled without a care in the world. Starting the engine at once they drove off laughing to each other. The Sun was just starting to sleep and the dark skies were moving in. The sky was a gorgeous purple colour, and pink mirrored of the clouds. It was as if the sky was reflecting their feelings, but not my feelings, I wasn't jolly and pink, I was curious and dull, watching her every night made me want to be apart of her even more, it was so hard sitting here knowing she had me, who wanted to be part of her life. It was so unfair. The dark shadow of the house crawled across the floor and hid all signs of me and my car. Starting up my engine I followed behind them. I knew where they were going so I went straight there, taking short cuts where needed. I waited in the car park for them to arrive so once again I could watch, listen, and pick up anymore details I needed to know about her. I sauntered through the aisles with my half empty trolley, I looked around at the high shelves which seemed to tower over me and enclose me as I entered. Trying not to make it obvious as I looked her up and down, when I surreptitiously passed her. As I painstakingly walked along looking aimlessly at the high shelves which surrounded me from all sides, trying not to be tempted, she looked at me oblivious while I hid my face under my hat. It wasn't the right time for it to happen. I started to read a magazine as I waited for them to leave. I was like a lion waiting for its prey in the long fresh grass, watching and listening. In my car I sit, desolate once again. How long can I stay like this? Surely she would soon notice me. How can I introduce myself? Life was more complicated than it should be. No one else had problems like me not even her. As I flicked through the magazines peoples life stories were flashed in front of me. Yet they all had got over their traumatic or happy experiences. She looked like me yet was so different, in so many ways. My identity was vague and as I queried it even more it just seemed to disappear. I yawned and let out a tremendous moan. Why is this so hard for me? I have spent so long trying to find her and now I am too scared to even go up to her and say ‘Hi.' The cars beeped as I sunk into oblivion, the lights passed me in a blur, the road signs were gone, and the atmosphere was black. The loud boom of a lorry brought me back to consciousness, tiredness overcame me. I need to tell her who I am, why should I live my life like this, seeing her every night yet never saying anything. Should I call her? Shall I meet up with her? What do I do? What do I say? So many questions yet no answers appeared. I picked up the phone, shaking, frightened and perturbed. I patiently pressed the immensely small buttons and held the receiver to my face. My heart started pumping hard. The dial up started, it was as if my life machine was suddenly dead. Skipping a few heart beats until she spoke, â€Å"Hello,† I moved my lips yet no sound was heard. I had run out of battery and the phone was still talking its monstrously pretty voice. â€Å"Hello, is anyone there?† The dial up sounded again. She was gone. It was over so quickly, yet it seemed so long. A few words spoken, but there were so many more to say. The most words I'll probably ever hear from her, but I want to hear her again. I want her to know who I am. I want her to be part of my life and I want to be part of her life! Here I am again. With a plan. Watching and waiting while I secretly hide, out of sight, but not for so long, I hope. The door opens for the last time. She stands unique and solitary. She counted her notes in her purse while she lingered for her ‘mother' again. They pass. I wait then I go. I know where she is going. I follow them past the busy highroads. Coming closer to the centre, buses and taxis everywhere, there were many families and friends out together, on a social trip. They're monthly retail therapy had arrived. As they walked together, arms locked tight, I followed soundlessly. Under my hat I hide. Once again I look trying not to be tempted. I loitered about trying not to look suspicious. I felt as if I was about to commit a crime. How do I start? Where do I start? How can I explain just how I feel? The closer I got the more I wanted to speak to her. I had prepared myself for so long and now I was finally completing my life ambition and it was all happening too fast. The world was spinning all too rapidly. As they separated and singled off into different shops I still follow her. I tried to be an actress, performing innocent and pretending to be interested in the clothes. She grabs numerous items and throws them over her arm. If only I could do the same. If only I could treat myself like she can. I've never had a life like hers. A life where I could have what I wanted, when I wanted. However, I didn't want her for her money I wanted her in my life. I wanted her to want me. What if she didn't? What if she rejects me? What if she doesn't want to see me ever again? She might not even remember me, she might not even know. The shop wasn't as busy as I had hoped. As I tiptoed into the dressing room behind her. My legs were like jelly, My head was spinning. What should I do? What should I say? The chair was welcoming and comfortable. I sat there waiting, whispering to myself. My head down still with my cap on, picturing her face as I told her. All that came to me was a picture of disbelief; of doubt. My whole life felt like it depended on this moment. Would life get better? Or worse? My energy was being sucked away, through the chair, down the chair legs and draining into the floor. All use of my language had gone. Holding onto my bag I clutched so tight. The minutes seemed like hours and the world stopped. The curtain opened. I heard it swish, slowly looking up. I saw her. She was about the same height as me, with long brown hair just like mine. We were exactly the same. She came out twirling towards the mirror opposite. As her trousers dragged along the floor she pulled down her soft jumper. Checking her hair and make -up she took a close lo ok in the mirror. Her eyes filled with disbelief as I looked up to find her staring at me. My heart stopped. Clutching my bag even tighter. â€Å"Who are you? Why do you look like me? Why are you here?† she barked, she walked closer, looking at me from head to toe, her mouth was wide open. Her eyes still staring into mine. She looked as white as me, her tan had vanished. Her face was drained. I tired to push my words out, I spoke so quietly she could hardly hear me. â€Å"You don't know who I am, but I know a lot about you. Your so-called mother probably hasn't told you about me. I look like you because I am you. I am a part of you; your twin.† I took a big gulp and tried to continue. She turned around and unexpectedly I saw a tear appear from her left eyes. Why was she crying? Did she want me to carry on? I stared with doubt, this is not how I planned it. I carried on. â€Å"You see, I have the same parents as you, but when we were born we were separated and you were taken to one family while I was taken to many families. I never had a life like you. I know this is hard to take in but I've been looking for you for most of my teen years and now I have finally found you and you look scared.† She stood there, speechless. What else was I supposed to say? That was my story in a nutshell. â€Å"How did you find me? Why did you find me? What do you want from me?† she blurted out. This was not the answer I was looking for I tried to explain to her that I wanted to be a part of her life but I could tell she didn't want anything to do with me. I was right she had rejected me. My life had crashed. I stood up ready to walk out. â€Å"Wait!† she cried † I can't just let you walk out on me again. I do know about you. Of course I do. I found out myself about four years ago. I tried to find you but I had no luck. I am so glad you're here. I look scared because you did scare me. I never knew you looked so much like me. I've finally found the sister I've been wanting† At long last I had found someone. Someone who really did want me in their life not like the foster parents who only looked after me because they felt sorry for me. I had been dragged from the crash; rescued. My wounds had healed all at once. My energy was pumped back into me. I finally had the answers I was looking for. Here I am again. Watching the activities of number 15, Hazelnut Gardens. However, this time I'm watching from the inside. Inside the warm, comfortable living room. So this is what a real family feels like I thought. There were no more questions. They had all been answered. My mind was at peace.

Legal aspect of the gas and oil industry Coursework

Legal aspect of the gas and oil industry - Coursework Example A country with natural resource (usually oil and gas) allows companies to explore areas for oil and gas. When the enterprise generates revenue through oil exploration it first covers the expenses such as materials, machinery, and operational costs. The rest is the profit that is usually split in 20/80 ratio. The 20% share goes to the company, and the government takes the remaining 80% share. This is still highly profitable for companies. Contractual arrangements are divided into two main categories; service contracts and production sharing contracts. The difference between the two depends on whether or not the contract receives compensation in cash or in-kind (crude) (Johnston, 1994). Generally speaking, both contracts are referred to as production sharing contracts (PSC) or production sharing agreement (PSA) because of the commonalities. The Philippine government alternatively refers to their contractual arrangements as either a service contract (Johnston, 1994). The oil community does a similar thing but ordinarily calls it a PSC. The PSC is a risk service contract because the contractor pays a fee for conducting exploration and production operations. The contract of the century is a term used for a PSA between 11 major oil companies and Azerbaijan for exploration of oil in this region (Ciarreta & Nasirov, 2012). This form of contract is highly feasible for developing countries. The petroleum fiscal systems in the majority of developing countries are opting for PSCs (Pongsiri, 2004). Settings of PSC are not unique or a recent invention. Upon analysing the spirit of the contract, it would seem quite similar to the agreements already in existence in places like Indonesia. For this reason, it was much easier to implement the terms of the PSC for oil exploration in Indonesia. The country already had the concept of â€Å"crop sharing† between the farmers and the landlords that

Critical analysis of 2 plays Wilson, Fences and Hansberry, Raisin in Essay

Critical analysis of 2 plays Wilson, Fences and Hansberry, Raisin in the Sun - Essay Example Black people living in the Northern cities also had to deal with a great deal of racism and lack of opportunity. Not as recognized because it was not codified, the boundaries discovered in the Northern cities were sometimes just as harsh as those experienced in the Southern fields. Several of the limitations or boundaries experienced by black people in the Northern towns might have gone largely unrecognized had it not been for bold playwrights such as Lorraine Hansberry and August Wilson willing to capture, as much as possible, their interpretation of the black experience. In â€Å"A Raisin in the Sun† and â€Å"Fences†, both Hansberry and Wilson are able to expose the hidden boundaries their characters encounter as they attempt to achieve a modest version of the American dream. Lorraine Hansberry’s play â€Å"A Raisin in the Sun† attempts to portray a relatively typical black family realistically attempting to cope with the boundaries the American society has placed on them. Opening the way for future writers to blatantly name their experience, the play opened on stage in 1959 and received positive reaction from white and black audiences for its bald realism. The play essentially reveals what happens during the few weeks following the death of the father, Mr. Younger. Mr. Younger (Big Walter) and Mrs. Lena Younger had once hoped of achieving the American Dream as she remarks to Ruth in Act I, scene 1: â€Å"We was going to set away, little by little, don’t you know, and buy a little place out in Morgan Park. We had even picked out the house †¦ Lord, child, you should know all the dreams I had ‘bout buying that house and fixing it up and making me a little garden in the back †¦ And didn’t none of it happen† (Hansberry 45). This conversation occurs because the family is waiting on the delivery of an insurance check in

Ideas and Religious Belief Essay Example | Topics and Well Written Essays - 2500 words

Ideas and Religious Belief - Essay Example What if religion confuses political power with the will of God which many preachers and men of church say we have to abide to to maintain the state of which God wants on earth,in England,to match the Elizabethan age's understanding of the ladder of being or the chain of being and how it occupies what the world in God's eyes should be like and be used to by people This idea is occupied in all cultures politically and has been an arguable discussion for people throughout the nations. Should the political powers be religious and under the church's supervision or should be secularthis rises with another fundamental question:should people accept the facts stated to them in a democratic country or should they accept the facts given them as forceful manner of living which they could and could not accept whether it is involving their union with the power's opinions of what is supposed to be in the state or should it be forced and the state of the country be 'the democracy of discussion and the dictatorship of opinion'in other words,should people when getting involved in elections and understanding the stated means of ideas by the intellect get involved or should their ideas be seen as a restricted form of understanding which does not elevate to those who are in power's understanding of the future of the country and state and what it carries from und erstandings for th people's welfare and what they see to be what everyone in the state wants for the nation (depending on who is stating what the 'nation' means and who 'everyone stating it 'is) A nation (nationa) is understood to be a group of disobedient or the least intellectual groups of people to govern in a state or country which are better known and notioned as those 'governed',since they least 'care','understand','have intellect' to be able to take a role in forming the understandings and the formulae of which the nation takes to progress forwards. Then who takes this form of understanding up and deduces and induces the laws In religions it is God and His propehst. In secular states it is the intellect of the mos intellectual. These people understand and under-0estimate what could be frivolous being in a better state of affairs and understanding and education being exposed to the highest and best types of education around the world which ensure a decent growing up of morals and understandings which inform the rest of the populated country's people how things should be working in a 'civilized' manner. This understanding forms the wake of the nation and the differences between the 'plates' of the 'grounds of understanding the ways and means of living' which the nation's youth and grown ups fight to obtain for various reasons. If this is true,the chain of being then has to be a way of controlling the world and understanding the frame of thinking that puts philosophers and political people on the top or middle of

The Main Reason of Workforce Effective Essay Example | Topics and Well Written Essays - 500 words

The Main Reason of Workforce Effective - Essay Example   Ã‚   Having four learners to train in the duration of two months, I am supposed to assist the learners in the attainment of the following objectives. By the end of the training period, learners should be able to maintain a well-organized schedule thus utilizing the lotus note. By the end of the training period, learners should be able to design meeting and travel arrangements By the end of the training period, learners should be able to handle confidential mail By the end of the training period, learners should be able to communicate effectively with fellow working staff and the clients of the organization. By the end of the training session, learners should be able to provide all Administrative support to the President            I will require them to work with various computer packages, for example, Access, Excel, Word, and PowerPoint among others to demonstrate their effectiveness.  By using Excel, Word, and PowerPoint design a travel and meeting arrangement plan to be used in an organization. Clearly, describe why you would use effective communication skills in directing callers in a busy business enterprise Explain the importance of properly handling the organization’s confidential information? What could be the outcomes of leaking the company’s confidential correspondence? Give a clear illustration on how to maintain proper schedules of a busy office bearer? Make use of the computer in answering your question. In order to pass my evaluation learners need to learn on how to make is of the computers in drawing schedules for a busy office, they need to learn good communication skills for use in the office The training resources /materials will include; Four computers to be used by the learners Textbooks on effective communication skills Prepared schedules to serve as demonstrations Questions and answer booklets to be used by the learners in their discussion work Case studies from various companies to be used in the training session. This will ensure a better understanding of the learners.

Nursing Research Assignment Example | Topics and Well Written Essays - 250 words - 2

Nursing Research - Assignment Example On the other hand, research process involves identification of the research tropic, doing a literature research, determine the methods of study collecting data and analyzing it then drawing conclusions of the data that are useful. In this, both method help to solve a specific problem even though, research has a broader field of application (Mary, 2010). Another similarity between the two processes is the promotion of extensive documentation and consent seeking. Both methods need consent and documentation of the finding and the whole process. These methods differ in that; whereas nursing process only identifies the problem it solves within the specifics of a patient or a community the research process is wide in perspective. It can be amalgamated in almost all the fields of study with numerous applications (James, 2013). Besides, whereas nursing process is a problem solving process with an aim of bettering the life of a patient, the research process has a wide application. Apart from solving a problem, it can be used to suggest for future further studies providing better ways to improve the earlier

Business Planning and Feasibility Assessment Essay

Business Planning and Feasibility Assessment - Essay Example The primary target market of the clothing store will be the tourists of Dammam city. As Dammam is a prime tourist spot and many tourists from across the world come to Dammam to visit or for business purposes, thus it will prove to be a large customer base for clothing store.The secondary target customers will be the residents of Dammam. The population in Dammam city is growing rapidly and the people tend to follow the western culture and fashion. Therefore, soon there will be much demand for fashionable clothes in Dammam city. As there is limited number of clothing store in Dammam, it will be easy to attract large number of customers. In the first operating year, it is estimated that the growth of clothing store will be moderate and cash in hand/bank will be positive. The clothing store will not sell on credit rather it will accept cash and all kinds of cheques and credit cards. The initial investment will be 150000000 SR (Saudi Riyal). The cost of land and building is estimated as 9 0000000 SR and Machinery will be bought about 30000000 SR. The estimated cost of Furniture is 15000000 SR. Depreciation will be charged on machinery and furniture to 8% and 2% per annum. In the first operating year it is estimated that the forecasted sales is 30000000 SR. The Gross Margin is accounted as 30% of the total sales. The cost of insurance is estimated as 9% of total gross margin and the selling & distribution expenses are calculated as 70000 SR (estimated figure). According to Saudi Arabia’s tax rate the income tax is charged as 20% on revenue. Fig: 1 Shows Estimated Income Statement of the Clothing Store Income Income (SR) Expenditure (SR) Sales 30000000 Gross Margin (30% of Sales) 9000000 Expenditure Payroll (9 ? 10000 ? 12) 1080000 Insurance (9% of Gross Margin) 810000 Depreciation on Machinery (8%) 2400000 Depreciation on Furniture (2%) 300000 Selling & Distribution Expenses 70000 Profit Before Tax 4640000 Income tax (20%) 928000 Profit After Tax/Net Profit 371 2000 Fig: 2 Shows Estimated Financial Statement of One Year of the Clothing Store Liabilities Asset Capital Investment 150000000 Land & Building

Refer to attachments ( Feature writing) Essay Example | Topics and Well Written Essays - 1000 words

Refer to attachments ( Feature writing) - Essay Example The chain in the US has about 270 branches (sizzler.com). At present there are two braches in Singapore, one at Suntec and the other at Toa Payoh. Sizzler is famous for its mouth watering and sizzling steaks, crunchy seafood and creamy salads and desserts. The opening hours from 1100 to 2200 hours are quiet reasonable so we decided to be there by 0100 hours. When we entered the place I was impressed by the clean, colorful and calm look of the place. It wasn’t much of a romantic place yet I couldn’t help grading it any less. The walls were decorated by a number of attractive paintings together with colorful pictures with prices of food on it; this made it easier for us to order the right kind of food. A genial manger with a smile on his face greeted us and explained how the menu works. I liked the tranquility of the place. The dining hall was very well lit too. The sofa-type chairs fixed near the windows were colorful and seemed comfortable. The view from the windows was exquisite. The menu, with all the details and pictures of the food, on it was quite detailed helpful. There were several steak items, seafood choices, chicken varieties, and burgers listed in the menu. The exclusive Suntec-salad-bar-promotion was enticing because it offered a saving of $3. The multihued menu appeared like a rainbow. The variety of steaks was quite tempting too. The steak variety included: Sizzler steak complimented with Shitake mushroom sauce, Ribeye scallop sauce with premium scallop sauce, Teriyaki Mushroom Cheese Steak basted with Teriyaki glaze topped with mushrooms, Swiss cheese and crispy onion stack, fillet mignon, and trio pepper steak with trio pepper sauce. We, however, ordered Teriyaki mushroom cheese steak. The amazing thing about Sizzler was its separate kids’ menu with a variety of choices including Beery Patty, Chix Little, Chix Nuggets, and Fis Fis Fillet. The two kids decided to go for Fis Fis Fillet (sizzler.com.sg). The

History Test Questions Essay Example for Free

History Test Questions Essay Manzanar in CA – loss of $ property – 100th Battalion – â€Å"Purple Heart† Battalion – 442nd Regimental Combat Team – fought in Italy, France, Germany – Most decorated combat unit in US history for proportion of length of service – â€Å"Buddha Heads† – Most Japanese-Americans served as soldiers in Europe while interpreters and such went to the Pacific – obvious racism/discrimination Minority group most adversely affected by Washington DC’s wartime policies was – Japanese-Americans Internment – costs – effects – camps – prejudice – military service – Nisei born in USA, so citizens The general attitude toward WWII was – less idealistic ideological more practical than the outlook in WWI (This is according to the textbook – What would Zinn say in Ch 16? ) In the period of 1885 to 1924, the Japanese immigrants who came to the USA were â₠¬â€œ a select group (representing Japan abroad, so Japan cared who was sent) who was/were better prepared educated than most European immigrants (so they were middle class usually had $) Ex. Japan felt represented – wanted to avoid Chinese bachelors of 19th century – so â€Å"picture brides† When the USA entered WWII in December (7th attack at Pearl, war declared on 8th), 1941, a majority of Americans had no clear idea of what the war was about * WWI had campaigned (but many people didn’t know in WWI either – Ex. Sergeant York Gallipoli) During WWII, the US gov’t commissioned the production of synthetic rubber in order to offset the loss of access to prewar supplies in E. Asia (ex. French Indochina/Vietnam, Cambodia, Loas) Wartime agencies functions: War Production Board – assign priorities w/respect to use of raw materials transportation facilities Office of Price Administration – controlled inflation by rationing essential goods War Labor Board – imposed ceilings (maximums) on wage increases Fair Employment Practices Commission (FEPC) – saw to it that no hiring discrimination practices were used against Af-Am’s seeking employment in war industries * A Philip Randolph – 1941 threatened to march on Wash DC to demand equality in hiring – FDR feared march so made a deal to announce Executive Order #8802 for Af-Am’s fair employment in wartime industries Randoplh was leader of Brotherhood of Sleeping Car Porters union (mostly Af-Am’s but some whites too – began in 1920s) While most US workers were strongly committed to the war effort, wartime production was disrupted by strikes led by the – United Mine Workers (Why? Exploitation w/unequal distribution of wartime profits. ) * Coal mining is almost as risky as war – in fact they die more than any other industrial workers, both back then and today – only crab ishing is truly more hazardous b y proportion – although they are much safer today During WWII – labor unions substantially increased their membership †¢ There were some strikes – Ex. United Mine Workers – unfair distribution of wartime profits * Bracero Program – p. 833 Mexicans work in agriculture some industries (later deported in the offensive â€Å"Operation Wetback†) [Ironic after 1930’s treatment in CA for example – Okies for Mexicans, etc†¦ Smith-Connally Anti-Strike Act – June 1943 – federal gov’t could seize industries if strikes occurred Ex. Coal mines and RRs briefly] p. 832 Employment of more than 6 million women in America (~3 million had never worked for wages before) industry during WWII led to – the establishment of day-care centers by gov’t (*†Rosie† vs. â€Å"Wendy†) [Usually single women or w/husband in the war were the ones working in defense plants/war industries] * Not equal pay for equal work in almost all cases – although some women earned as good or better money if they were outstanding – some were indeed Ex. P. 33 – WOW poster * My recruiting posters WWII aircraft pictures * Not greater % of women working in USA than in Europe – Ex. Britain USSR – in war industries * Increase in employment in war industries for Af-Am’s (both men women) * Migrations from South as Af-Am’s leave while to the South came war industries and military bases Why? Cheap wages very few unions * Not a strong desire for most women to work for wages (especially in defense industries, etc†¦) *** p. 833 – WAACs, WAVES, SPARS, (WASPs) â€Å"GI† – â€Å"Government Issue† * USCG Merchant Marine Main reason majority of women workers left labor force at end of WWII was – family obligation Af-Am’s did all of following during WWII: rally behind slogan of â€Å"Double V† (victory over Axis racism at home), move north west in large migrations (seeking work – often in war industries) (move to cities – â€Å"urban† begins to mean â€Å"black†) (ghettos created – not like Jewish ghettos in Poland, etc†¦) (de facto vs. de jure/Jim Crow segregation discrimination – Ex. Race riots in Detroit in 1943 – later race riots in north in 1960s too), form a militant organization called the Congress of Racial Equality (CORE – 1942 increase in NAACP membership), serve (in US military) in (US) Army Air Corps (Tuskegee Airmen – 332nd/99th w/impeccable record – no bombers lost on their escorts – Benjamin O. Davis sr. Benjamin O. Davis jr. – West Point grads – endured silent treatment from whites – Davis sr. is first Af-Am general in US history – Davis jr. was in command of 99th squadron – see picture on . 835), What about fighting in integrated combat units? Not until Korea (w/exception of a few experiments) Which is least related to the other three? A Philip Randolph (Bro of Sleep Car Porters threat to march on Wash DC in 1941 – led to Executive Order #8802 – in 1963, helped organize march to Wash DC for MLK jr’s â€Å"I Have a Dream† speech. Fair Employment Practices Commission (FEPC – to protect Af-Am’s to be hired and treated fairly in war industries), racial discrimination in wartime industry (still even w/FEPC there was discrimination – but better than w/out it), proposed â€Å"negro March on Washington,† What about the Smith-Connally (Anti- Strike) Act (1943)? On pp. 834-836 Migration Map on p. 834 * Cotton production in South – hurt Af-Am laborers, tenant, and sharecropping farmers (whites too who did this – many) w/ introduction of mechanization – so migration p. 836 * Native Americans ~25,000 serve – Ex. Comanche in Europe Navajo in Pacific – â€Å"code talkers† p. 836 *** LA, CA summer 1943 – â€Å"Zoot Suit Riots† – Pachucos vs. Servicemen – violence – retaliation – gangs – blame – reactions – tensions – â€Å"Victory Suits† – race riots p. 836-837 ** Race riot in Detroit, MI in 1943 – fatalities pp. 36-837 Big gov’t intervention received its greatest boost from – WWII (not the New Deal) During WWII, most Am’s economically experienced – prosperity a doubling of personal income p. 837 National Gross National Product (all goods and services produced in USA) in 1940 was $100 b illion – GNP grew to $200 billion in 1945 – corporate profits rose from ~$6 billion in 1940 to ~$12 billion by 1944 – Henry Stimson (Sec of War) â€Å"if you are going to try to go to war in a capitalist country, you have to let business make money out of the process, or business won’t work. p. 837 * disposable income after war-time taxes more than doubled (but there was inflation too) * post-war consumerism w/surplus income to purchase in post-war US economy – Ex increase 33% in post war prices b/c of high wages consumer demand * Office of Scientific Research and Development p. 37 – developed weapons, including Atomic (nuclear) bombs *** â€Å"warfare-welfare state† b/t 1941-1945 * rationing – total war effort – bond drives – kids had Al drives for example, etc†¦ Ex of poster: â€Å"When you ride ALONE, you ride with Hitler! † – Black Market Chart for Rise in National Debt – rise b/c of WWII and after war it spiked higher than during war p. 837 On p. 38 Cost of war in $ was for USA $330 billion – 10 times more than WWI – more $ than all federal spending since 1776 – income tax – 4 times as many people than before war – some people taxed as high as 90% of income – taxes provided for 2/5ths of war cost – rest is borrowed from US public – Liberty Loans – Bond Drives others loaned $ too like individuals who were rich tycoons moguls and/or through corporations banks – 1941 National Debt was $49 billion – grew to $259 billion in 1945 – war cost ~$10 million per hour at peak of war – plus blood, sweat, tears – tremendous loss of life – Ex. USSR lost more than any other country Northward migration of Af-Am’s accelerated after WWII b/c – mechanical cotton pickers (machines) were in use p. 836 During WWII, American Indians – moved off of reservations in large numbers (~25,000 served in military) p. 836 By the end of WWII, the heart of USA’s Af-Am communities had shifted to – northern cities pp. 834-835 * p. 836 â€Å"The speed and scale of these changes jolted the migrants and sometimes the communities that received them. * Racism, de facto segregation vs. de jure (Jim Crow) segregation [Migartion Map on p. 834] National debt increased most during – World War II (and post-WWII to present) p. 838 Most $ raised to finance WWII came through – borrowing (individuals, corporations – bonds for middle class working class people) (*Liberty/Victory Loans – bond sales – hugely promoted) p. 38 First naval battle in history in which all of the fighting was done b y (aircraft) carrier-based aircraft was the Battle of – the Coral Sea (May 1942 near NE Australia – Tie to stop Japanese threat/invasion of the â€Å"Land Down Under† – USA lost one carrier – USS Lexington – USS Yorktown carrier badly damaged but back in action at Midway where she was finally sunk by a Japanese submarine after extensive damage from aircraft that left her a burning wreck) * Midway – 2nd such battle b/t carrier fleets so far apart they never see each other – June 3rd-6th, 1942 – the turning point of the Pacific war p. 839] The tide of Japanese conquest in the Pacific was turned following the Battle of – Midway (June 3rd-6th, 1942) * Details – our 3 carriers to their 4 – we sank all four and lost only one – planes – luck – plans – codes – drama – Spruance, Nimitz, etc†¦ plus Aleutian Islands (of Alaska) attacked just before Midway was dive rsion, which was fairly effective – cold, brutal fighting over frozen, barren islands, but were US territory like Hawaii pp. 39-841 Japanese made a crucial mistake in 1942 in their attempt to control much of the Pacific when they – over extended themselves instead of digging in consolidating their gains p. 839 – Japanese victories in Pacific up through first 6 months extended down to Dutch East Indies (for oil), Southeast Asia (for rubber), including Burma and Thailand into parts of China, the Philippines, the Marianas such as Guam, the Gilbets, the Marshalls, the Solomons, the Aleutians, Korea and Manchuria, Okinawa, Iwo Jima, etc†¦- They held it for about 6 months after Pearl Harbor before Allied advances began. In waging war against Japan, the USA relied mainly on a strategy of – (leapfrogging and) island-hopping across the South (and Central) Pacific while by-passing Japanese strongholds (whenever possible – but not always – Ex. Philippines Pelelieu Aleutians) [MacArthur/US Army Halsey in South – USMC Nimitz/Spruance in Central Pacific] All strategies considered implemented in some fashion – heavy bombing from Chinese air bases, invading SE Asia Burma, fortifying China transporting supplies from India over â€Å"the Hump† of the Himalayas, turning Japanese flanks in New Guinea (MacArthur) Alaska (Aleutians) * All were done – but priority was put on USN, US Army, USMC, USAAC (USAF), USCG in two prong drive across south central Pacific with Adm. Nimitz calling the shots Conquest of Guam (Marianas – Tinian Saipan too) in 1944 was especially critical, b/c from there (the Marianas) the USA could conduct round-trip bombing raids (B-29s) on Japanese home islands – But a nasty volcanic sulfur-smelling small island with large 500 foot hill on its southwestern corner on it called Iwo Jima was in the way – could notify Japan that bombers were coming – plus many damaged bombers needed the vital air strip on the island for emergency landings – so in Feb of 1945, USMC began its biggest, most-distinguished battle lasting 36 days in Hell before the island was completely secure – giving us two flag raisings on Mt. Suribachi – the 2nd becoming perhaps the most famous photograph in the entire world – â€Å"Semper Fi, Do or Die, Gung Ho! † Allies won Battle of Atlantic by – escorting convoys of merchants’ (and military) vessels (not using convoy system initially) [E x. Carrier other Task Forces], dropping depth charges from destroyers, bombing submarine (U-boat) bases (Ex. located in France), deploying new technology of RADAR At war’s end, U-boat crews are in a very deadly branch of voluntarily service still got volunteers up until the end – 4 out of 5 U-boaters die by late 1944 – Adm Downitz asked for more before war – didn’t get them, used convoy system w/ destroyer escorts – depth charges – RADAR (B-24s B-25s, other planes as sub hunters) – SONAR – Enigma code machine codes (read Japanese codes in Pacific too) – US subs sink lots of ships (especially in Pacific), But what about organizing â€Å"wolf packs† (which are German U-boats) to chase down German U-boats (submarines)? *** Battle of the Atlantic Most important battle in Western Europe! Until Spring 1943, perhaps Hitler’s greatest opportunities of defeating Britain winning the war was – the German U-boat would destroy Allied shipping (which it was faster than ships could be built early in war) Hitler’s advance in the European theater of war crested in late 1942 at the Battle of Stalingrad, after which, his fortunes gradually declined {* Leningrad, Kursk, Red Army, Counter-Offensives} pp. 841-842 Monte Cassino in Italy Allies postponed opening a second front in Europe until 1944 b/c – of British reluctance (b/c of the majority of troops would be supplied by them that early in the war) lack of adequate resources {* We’d have gotten our butts handed to us by the Germans – as indeed we did really until 1943 – we needed to learn how to fight – Stalin was angry we left his country to suffer while we lagged in opening a second front n France to relieve the USSR – cannot blame him entirely FDR’s promise to the Soviets to open a second front in Western Europe by end of 1942 – was utterly impossible to keep (just not ready for the undertaking really) * So USSR got pounded through most of 1942 before it went on the offensive in 1943 and until the end of the war really – meanwhile, the Allies invaded North Africa, then Sicily, then up the boot of Italy – before two major invasions of France in June Aug of 1944 Allied demand for unconditional surrender was criticized mainly by opponents who believed that such a surrender would – encourage the enemy to resist as long as possible (but USA also did this to show a ommitment to USSR as an Ally against Germany to avoid a separate peace as in WWI) FDR’s Churchill’s insistence on the absolute and â€Å"unconditional surrender† of Germany – eventually complicated the problems of postwar reconstruction Chronology: Casablanca, Morocco – Jan 1943 FDR Churchill meet – Pacific strategy, Sicily, Italy, unconditional surrender p. 842, (Cairo, Egypt before Teheran – w/FDR Churchill discuss Chiang Mao vs. Japanese in China), then Teheran, Iran (Persia at the time) – Nov 28th – Dec 1st, 1943 – plans for W E attacks on Germany p. 844 – FDR, Churchill, Stalin, Potsdam, Germany – July 1945 – Truman, Churchill, Stalin – Potsdam Declaration how to end war post-war plans p. 851 Chronology: Invasion of (Sicily and) Italy (1943), D-Day/Normandy invasion (June 6th, 1944), VE Day 5/8/45 [my mother turned 6 years old (my father turned 6 years old 10 days later) – she had two brothers in this war (others in Korea Vietnam) – one would come home from Europe w/2 Purple Hearts – served under Patton in N Africa was at the Bulge – his eye was hanging out of his head attached by the optic nerve – they saved his eye – but the war messed the young man up for the rest of his lif e mentally carrying the burdens of death – her other brother was in Pacific – he would not come home until Japan was beaten] – VJ Day 8/15/45 – Japan’s surrender was 8/14/45 – official surrender on deck of battleship USS Missouri in Tokyo Bay was 9/2/45 – WWII was finally over after many deaths – military ivilian (WWII began in 1931-37 in Asia, Sept 1939 in Europe, Dec 1941 for USA in Pacific) Major consequence of Allied conquest of Sicily in Aug 1943 was – overthrow of Mussolini (first of two times) and (eventually) Italy’s surrender o Italians surrender quicker than the French – At least they claim to be â€Å"lovers not fighters† – but the Romans seriously put a foot in and/or up one’s booty in battle as a vicious warrior empire known for organization in fighting After Italian surrender in Aug 1943, Germans poured into Italy and stalled the Allied advance (really until the end of t he war in Northern Italy – also harsh to Italians for switching sides) Real impact of the Italian front on WWII may have been that it delayed the D-Day invasion allowed the Soviet Union to advance further into E Europe (â€Å"iron curtain†) Brutal fighting in Italy Ex pp. 841-842 Monte Cassino in Italy Audie Murphy was in Italy, France, Germany 442nd Nisei were in Italy, France, Germany US First Army – The Big Red One Tuskegee airmen (99th squadron of 332nd fighter group) Italians switched sides – Germans reinforced – bloody battles b/c of terrain – Ex. Anzio * I disagree w/this – Italy was a vital valuable front – perhaps managed poorly, but necessary At the wartime conference in Teheran, Iran (Persia) (11-28 thru 12-1-43) (FDR, Churchill, Stalin) – plans were made for opening a 2nd front in Europe p. 844 – was Sicily Italy before France – Stalin still not happy Cross Channel (English Channel) invasion of Normandy (in NW France) to open a 2nd front in Europe was commanded by Gen Dwight David Eisenhower (future president) [Ike] {West Point, Aide of MacArthur, Bonus Army, North Africa, Great political general – needed for this command to deal w/ the prima- onnas US Gen Patton and British Gen Montgomery (Monty) plus other issues – he was the right man for the job – although many disagreed about that at the time} ***** Normandy/D-Day June 6th, 1944 (operation Overlord) Breako ut 5 beaches Monty, Bradley, Patton diversion pointed at Calais, French Underground, Airborne/Gliders/Paratroopers, Rangers, Amphibious, Air Superiority, Mulberry Harbors, Strategy, Hedgerows, Engineers, Etc†¦ (Saving Private Ryan, The Longest Day) In a sense, FDR was the â€Å"forgotten man† at the Democratic Convention of 1944 b/c – so much attention was focused on who would be VP (Truman – Sen from MO political machine – failed in business – US Army rtillery Major in WWI ) (VP former Sec of Ag Henry Wallace pushed out) (FDR in poor health) ** FDR complained of a headache and then shortly thereafter died from cerebral hemorrhage sitting for a portrait in Warm Springs, GA (where his health spa for his rehab for polio was) on April 12th, 1945 – funeral train – some people had really only known FDR as president, now Truman was the great unknown trying to replace FDR – Eleanor said to Harry, â€Å"The president is dead. â €  Truman replied, â€Å"Is there anything I can do for you. † Mrs Roosevelt responded, â€Å"Oh no, is there anything that we can do for you, you’re the one who is in trouble now. † FDR won 1944 election primarily b/c war was going well by Nov 1944 (many thought it was all but officially won and over) Action by USA against Adolf Hitler’s campaign of genocide against the Jews – was reprehensively slow in coming – Did not admit large numbers of refugees to USA, nor bomb RR lines at death camps – USA did know – Gov’t knew for sure since 1942 when â€Å"final solution† was implemented – US gov’t knew before if they chose to believe it (plus Mein Kampf, Hitler’s book), not major reason at all really that USA fought WWII – like Civil War sort of in that abolition of slavery was a by-product that many Federal/Union soldiers did not realize they were fighting for at the beginning of the war , nor would many of them fought for that ideal anyway–my opinion–so you know it’s correct! ( Hitler’s last ditch attempt to achieve victory against the USA British (plus other Allies) came in – Battle of the Bulge (Dec 1944-Jan 1945) My uncle FL was there – got that nasty eye wound †¢ Hurtgen Forrest (When Trumpets Fade) before Bulge near Achaen in W Germany almost on Belgian border – brutal mine fields – slaughter – overshadowed by Bulge so largely forgotten †¢ Bulge – why it’s called the Battle of the Bulge – weather – secrecy – push through weak Ardennes – Malmady – Mr. High – casualties 76,000 US – worst battle in US history (Okinawa close, Gettysburg too) – Germans lost 140,000+ cold – no air cover for weeks – Bastogne – 101st Airborne (Band of Brothers) – 101st at Normandy, Market Garden, Bastogne, Hitlerâ €™s Eagle’s Nest – Patton 3rd Army – costly choice to push bulge back rather than pinch it (liposuction) – air cover returns – push to the Rhine – USSR pushing from the East – USSR in Berlin brutal As result of Battle of Leyte Gulf – Japan was finished a s a naval power (Philippines 1944 – largest naval battle ever – Halsey – Taffy 3 – Kamikazes – Yamato) [Philippines fell – 500 POWs rescued at Cabanatuan (The Great Raid) – hold outs in to 1970s] {Iwo Jima and Okinawa and Japanese home islands left to take to end Pacific war} ***** War of attrition in Pacific – to the death – rarely took prisoners on either side unless want information Potsdam Conference – issued an ultimatum to Japan to surrender of â€Å"face a rain of ruin from the air† †¢ It’s already facing a â€Å"rain of ruin from the air’ as did German cities! p. 851 Potsdam Conference (Truman told Stalin of massive weapon to use on Japan – Stalin not surprised (b/c he knew from spies already) – told Truman to use it promised to enter war in Pacific as he had agreed to earlier – entered war 8/8/4 5, day before 2nd A-bomb on Nagasaki that time, Hiroshima the first on 8/6/45) Total unconditional surrender or be destroyed – threat of more bombing – not specific as to use of an atomic bomb – more bombing – so what – already taking that! Spending of enormous sums of money on the original (to be used against Germany) atomic (nuclear) bomb project (Manhattan Project) was spurred by the belief that – the American public would not tolerate the (massive) casualties that would result from a land invasion of Japan (***** Much More Complex Than That! ***** Letter â€Å"c† in the answer choices – The Japanese were (still) at work (and more successful than Germans – who tried heavy water in Norway but suffered to sabotage attacks – one at the plant, the other sinking a ferry w/the heavy water on board – still at bottom of the lake in Norway) on an atomic bomb of their own (claim to have detonated one in Manchuria) ***** Japanese had lots of weapons ready for the Final Battle or invasion of Japan, which was planned ready to go – they also had chemical weapons from Shiro Ishi’s Unit 731 in Manchuria – chemical biological weapons – delivery systems – Ex. High altitude balloons, flea bombs, etc†¦- USA made post-war deal w/ the Devil! No war crimes trials for vivisections, experiments, infection of disease, anthrax, plague, etc†¦ The â€Å"unconditional surrender† policy toward Japan was finally modified by – agreeing to let Japan’s Emperor Hirohito stay on the throne (w/Democratic gov’t) * No war crimes trials for emperor – Tojo took the fall for emperor – no Shiro Ishi or members of Unit 731 unlike Nazis – let Japan have terms that Germany did not get – then USA – built up former enemies (W Germany Japan) into allies while former allies (USSRlt; etc†¦) became enemies – COLD WAR! The following were qualities of US participation in WWII: A group of highly effective military political leaders, an enormously effective effort in producing weapons supplies (usually more, later, better equipment than enemies – out produced the Axis), the preservation of the American homeland against invasion or destruction from air (small submarine skirmishes some off-shore shelling, some balloons w/explosives in 48 continental USA), the maintenance re-affirmation of strength of democracy, What about a higher % of military casualties than any other Allied nation (USA had least casualties of big ones – USSR suffered more casualties than any country on either side) p. 27 FDR as â€Å"all wise† for Germany first strategy over those who disagree – Pacific war always get ripped off p. 828 Allies Trade Space for Time * German ( Japanese) scientists – weapons – A-Bombs pp. 829-832 The Shock of War pp. 830-831 Japanese-Am Internment (Farewell to Manzanar) Issei, Nisei, Exec Order #9066 (100th/442nd ) pp. 832-833 Building the War Machine * strikes Ex Coal Miners – exploited, underpaid – share profits Kaiser shipbuilding pp. 833-834 Man power Woman power – Braceros (later deportations in â€Å"Operation Wetback†) – Rosie (Wendy) – day-cares p. 834 War migration map pp. 835-837 wartime migrations p. 835 Tuskegee Airmen photo p. 835 A Philip Randolph (Exec Order #8802) **** (Charles Drew – Af-Am did first successful blood transfusion – put in charge of Allied blood banks – he was forced to segregate blood too – his death outside a hospital after an accident – died waiting for a blood tranfusion b/c white hospital would not admit him) p. 835 Double V, CORE – 1942, NAACP membership increases p. 836 Comanche (Europe) Navajo (Pacific) â€Å"code talkers† pp. 836-837 Zoot Suit Riots in LA, CA 1943 Detroit, MI 1943 â€Å"Sudden rubbing against one another of unfamiliar peoples produced some di stressingly violent action. † pp. 837-838 Holding the Homefront p. 837 National Debt Chart pp. 838-839 The Rising Sun in the Pacific p. 838 Map of Luzon, Bataan, Corrigador (Philippines) p. 838 (Mao and ) Chiang Kai-shek resist Japanese w/Allied help p. 38 Flying â€Å"the Hump† in Himalayas (b/c of Burma Road – Merril’s Mauraders Gen Stillwell) p. 838 â€Å"ill-trained† Filipinos, MacArthur holds fast – delays Japanese – Bataan Death March (POW rescue) p. 839 Japan’s High Tide at Midway (plus Aleutians) pp. 839-841 American Leapfrogging Toward Tokyo (island-hopping leapfrogging like blitzkrieg Pacific style) * Book does opposite of Europe First strategy of Allies †¢ Guam (Saipan – suicides), Marianas â€Å"Turkey Shoot’ F6F Hellcat kill ratio †¢ 6-20-44 Battle of Philippine Sea – massive Japanese losses p. 840 Map of Pacific War p. 841 Churchill – â€Å"The Hun is always either at you throat or at your feet. † pp. 841-842 The Allied Halting of Hitler p. 41 Battle of the Atlantic – U-boats, destroyers, RADAR, SONAR, Enigma, New U-boats (not enough early in war – Downitz) – no sub can stay under indefinitely b/c food is limitation (U-571) pp. 842-843 A Second Front from North Africa to Rome p. 842 USSR lost ~20 million pp. 842-843 â€Å"unconditional surrender† debate results pp. 843-846 D-Day: June 6th, 194p. 845 Examining the Evidence – Teheran 1943 – Overlord Discussion (* Dieppe in France) p. 844 Ike chosen to command D-Day invasion – (feignt w/Patton at Calais – codes, underground, paratroopers, Rangers, 5 beaches, air power, Mulberry harbors, etc†¦) p. 846 D-Day (Agincourt 1415 – officer recited Shakespeare) in picture caption p. 846 Aug 1944 invasion of S France (A Murphy) pp. 846-847 FDR: Four Termite of 1944 p. 47 Focus on VP – Truman – on Sen Committee for Wasteful Sp ending – told to stop investigating Manhattan Project – he later learns it was Atomic Bombs p. 848 FDR defeats Dewey – FDR had Rep owned newspapers against him again p. 848 Quote from Congresswoman Clare Booth Luce – â€Å"He lied us into war because he did not have the political courage to lead us into it. † pp. 848-849 The Last Days of Hitler p. 849 Map of Battle of the Bulge * 76,000 casualties – worst US battle ever – so far * Okinawa Gettysburg were both very bad too Bulge mistakes p. 848 bombings pp. 848-849 (Remagen) Rhine River crossing into Germany p. 849 Holocaust – camps liberated – horrors known now for all (unit 731 in Manchuria) p. 849 FDR’s deathVE Day 5-8-45 pp. 49-851 Japan Dies Hard – US subs sinking Japanese ships – cutting off Japan’s vital lifeline sank 1. 042 ships ~50% of Japan’s merchant fleet p. 850 Bombings in Japan Ex. Tokyo 3/9-10/1945 ~83,000 KIA p. 850 Ley te Gulf, Iwo Jima, Pkinawa – short-changed as usual by textbooks that suck! Iwo Jima 6,000 KIA not 4,000 Okinawa 50,000 US casualties (KIA, WIA, MIA, POW) @ Okinawa, Japanese had ~200,000 military civilian casualties p. 851 2nd Flag Raising (Flags of Our Fathers, Letters from Iwo Jima, The Sands of Iwo Jima) p. 851 Kamikazes (Saipan Leyte, then Iwo Okinawa – worst of all – no Final Battle – would’ve been worst) †¢ They had lots stored up for the Final Battle pp. 851-853 Atomic Bombs p. 52 Hiroshima picture – post-bomb on 8-6-45 180,000 KIA, WIA, MIA 70,000 KIA instantly 60,000 died later from radiation, etc†¦ p. 852 USSR enters war in Pacific on 8-8-45 day before Nagasaki 8-9-45 KIA of 40,000 instantly, more later USSR invaded Manchuria North Korea (not a country split N S until 1950) 8-14-45 Japan surrendered 8-15-45 VJ Day official surrender on deck of battleship USS Missouri (Big Mo) on 9/2/45 w/MacArthur , etc†¦ pp. 853-854 The Allies Triumphant p. 853 US casualties ~ 1 million ~1/3rd KIA †¢ plasma, penicillin, (quanine for malaria), etc†¦. (medics, corpsman, doctors, nurses) USSR lost ~20 million plus more casualties 13. 6 million military killed plus 7. 2 million civilians killed plus up to 30 million more wounded and refugees p. 853 US attacked on W coast Ex balloons w/bombs, etc.. submarines on both coasts p. 853 â€Å"In the end, the US showed itself to be resourceful, tough, and adaptable to accommodate itself to the tactics of an enemy who was relentless and ruthless. † Kind of funny given US history – don’t you think? p. 854 VJ Day 8-15-45 image p. 854 production marvels – won war through production – more of everything – then eventually better more! Churchill – â€Å"Nothing succeeds like excess. † Herman Goering (Head of German air force/Luftwaffe – â€Å"Americans can’t build planes – only elect ric ice boxes and razor blades. † Goering also said that the P-51 Mustang (US fighter plane) won the war for the Allies p. 854 â€Å"But the American people preserved their precious liberties without serious impairment. † What would Zinn say? Is this a reference to loss of liberties during WWI – Espionage and Sedition Acts? What would â€Å"enemy aliens† and citizens interned during the war say? Ex. Italian German internment Japanese-American internment p. 854 Chronology p. 855 World War II: Triumph or Tragedy? Post-war scholarship was to avoid isolationist appeasement in Cold War Another paralleled 1930’s revisionist of post-WWI said US should have stayed out – made it worse Another thought FDR was naive isolationist Others thought FDR was a calculating interventionist Another focused on Atomic Bombs controversy – racism issue or timing b/c Germans were beaten already Gar Alperovitz said bomb was used to scare USSR hurry surrender MartinJ. Sherwin said we dropped A-bombs when ready to end was ASAP w/bonus of scaring USSR ***** Textbook ignores Rises to Power of Totalitarian leaders like Stalin (communist), Mussolini (fascist), Hitler (fascist), Japan’s militarist gov’t w/emporer Hirohito led by Tojo early in war – he took the fall It does not explain the role of the emperor in Japan’s gov’t Battle of Berlin – brutal pay back – refugees – rapes – POWs – Hitler’s death